Terms of Service

These Terms govern your use of Mad Chatter Live. By using the Service, you agree to them. If you don't agree, please don't use the Service. Questions? Email hello@madchatter.chat.

Contents

1. Eligibility
2. Your account & handle
3. Subscriptions & billing
4. Acceptable use
5. Child safety standards
6. Your content & recaps
7. AI features
8. Intellectual property
9. Third-party services
10. Disclaimers
11. Limitation of liability
12. Indemnification
13. Termination
14. Governing law
15. Changes
16. Contact

Sphereglow Enterprises, LLC (“Mad Chatter Live,” “we,” “us,” or “our”) provides Mad Chatter Live, a video calling service for creators, through our mobile apps and website at madchatter.chat (the “Service”).

1. Eligibility

You must be at least 13 years old — or the minimum age of digital consent where you live — and able to enter into a binding agreement, to use the Service.

2. Your account & handle

You are responsible for activity under your account and @handle, and for keeping your access credentials secure. Handles are unique and licensed to you for use of the Service; they are not sold to you. We may reclaim handles that are inactive, infringe others' rights, or violate these Terms.

3. Subscriptions, billing & renewals

• Plans. Free, Pro, and Creator, with the features and prices shown in the app and at madchatter.chat.
• Auto-renewal. Paid subscriptions renew automatically at the end of each period (monthly or annual) until you cancel. You authorize us and our payment providers to charge your payment method for each renewal.
• Billing channel. Purchases made on the web are processed by Stripe. Purchases made inside the app are processed by Apple or Google and are also subject to their terms; manage or cancel those through your App Store or Google Play account.
• Cancellation. You can cancel anytime; your access continues until the end of the current billing period.
• Refunds. Except where required by law or by the applicable app store's policy, payments are non-refundable.
• Price changes. We may change prices with notice; changes take effect on your next billing period.

4. Acceptable use

You agree not to use the Service to break the law; infringe anyone's rights; harass, abuse, or harm others; distribute malware or spam; record or share others without any required consent; or interfere with the operation or security of the Service.

Child Safety Standards

Mad Chatter Live, operated by Sphereglow Enterprises, LLC, has zero tolerance for child sexual abuse and exploitation (CSAE), including child sexual abuse material (CSAM), grooming, sextortion and trafficking.

• Anything that sexualises, exploits or endangers a minor is prohibited everywhere on Mad Chatter Live: on calls, in names and handles, and in anything shared through the service. You must meet the minimum age set out in these Terms to use the service.
• To report a concern, use “Report a safety concern” in the app, or email hello@madchatter.chat. We review every report promptly.
• When we learn of a violation, we remove the accounts and handles involved, preserve information as the law requires, and report apparent CSAM to the National Center for Missing & Exploited Children (NCMEC) and to law enforcement.
• Mad Chatter Live does not record calls.
• Child-safety contact: Sphereglow Enterprises, LLC, hello@madchatter.chat.

5. Your content & recaps

You retain ownership of the content you create, including recaps tied to your account. You grant us a limited license to host, process, and transmit that content as needed to operate the Service — for example, to connect your calls and generate recaps.

Mad Chatter Live does not record calls. If you record a call by any other means, you must obtain any consent required from the other participants under the laws that apply, and you are solely responsible for how you record, store and share it.

6. AI features

Recaps and other AI-powered features are provided “as is” and may be inaccurate or incomplete. Do not rely on them as legal, medical, financial, or verbatim records.

7. Intellectual property

The Service — including our software, brand, logo, and content, but excluding your content — is owned by Sphereglow Enterprises, LLC and protected by law. We grant you a limited, revocable, non-transferable license to use the Service in accordance with these Terms.

8. Third-party services

The Service relies on third-party services such as Daily.co, Stripe, Apple, Google, and RevenueCat. Their terms and privacy practices apply to their portions of the experience, and we are not responsible for third-party services.

9. Disclaimers

The Service is provided “as is” and “as available,” without warranties of any kind to the fullest extent permitted by law. We do not warrant that the Service will be uninterrupted, secure, or error-free.

10. Limitation of liability

To the fullest extent permitted by law, Sphereglow Enterprises, LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or data. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the twelve months before the claim, or USD $100.

11. Indemnification

You agree to indemnify and hold Sphereglow Enterprises, LLC harmless from claims arising out of your use of the Service, your content, or your violation of these Terms or the rights of others.

12. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate access if you violate these Terms or to protect the Service or its users. Provisions that by their nature should survive termination — including intellectual property, disclaimers, and limitations of liability — will survive.

13. Governing law

These Terms are governed by the laws of the State of California, USA, without regard to its conflict-of-laws rules, and any disputes will be resolved in the state or federal courts located in California, unless applicable law requires otherwise.

14. Changes to these Terms

We may update these Terms from time to time. Material changes will be posted on this page with a new effective date, and your continued use of the Service means you accept the updated Terms.

15. Contact

Sphereglow Enterprises, LLC, 846 Santa Fe Ave., Albany, CA 94706 — hello@madchatter.chat

Questions about these Terms? Email hello@madchatter.chat.